Privacy Policy

Last Updated: July 30, 2026

At Hanoi Sightseeing Tours Led By Women, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or book one of our tours.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • WhatsApp number
  • Hotel or pickup location
  • Nationality (when required for booking)
  • Emergency contact information (if necessary)
  • Special requests, dietary requirements, or accessibility needs

Booking Information

  • Tour selected
  • Travel date and time
  • Number of guests
  • Payment status
  • Booking references

2. How We Use Your Information

We use your information to:

  • Process and confirm your booking
  • Arrange hotel pickup and drop-off
  • Communicate before, during, and after your tour
  • Respond to inquiries
  • Improve our website and services
  • Send booking confirmations and updates
  • Meet legal obligations
  • Prevent fraud and unauthorized activity

We only collect information necessary to provide our services.

3. Payment Information

Payments may be processed through secure third-party payment providers.

We do not store your credit card or debit card information on our servers.

4. Cookies

Our website may use cookies to:

  • Improve website functionality
  • Remember your preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings, although some features of the website may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with trusted service providers, including:

  • Tour guides and drivers
  • Payment processors
  • Booking platforms
  • Website hosting providers
  • Government authorities when required by law

These partners are required to protect your information and use it only for providing services related to your booking.

6. Data Security

We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction.

Although no internet transmission is completely secure, we strive to protect your information using industry-standard security practices.

7. Data Retention

We retain personal information only for as long as necessary to:

  • Complete your booking
  • Provide customer support
  • Meet legal, accounting, or tax obligations
  • Resolve disputes

When no longer required, personal information is securely deleted or anonymized.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Restrict or object to certain processing
  • Withdraw consent where applicable
  • Request a copy of your personal information

To exercise these rights, please contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites, including booking platforms or social media services.

We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are intended for travelers of all ages, but we do not knowingly collect personal information directly from children without the consent of a parent or legal guardian.

If you believe a child has provided us with personal information without appropriate consent, please contact us so we can promptly remove it.

11. International Visitors

As we welcome travelers from around the world, your information may be processed in Vietnam or other countries where our trusted service providers operate.

By using our services, you consent to such processing in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with a revised Last Updated date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Hanoi Sightseeing Tours Led By Women

Website: https://hanoisightseeingtours.com

Email: info@asiavespatours.com

WhatsApp / Hotline: +84 982 416 518

We are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely.